Bika88 takes the privacy of every member seriously. This document explains in detail how we collect, store, use, and protect your personal information while you use our platform.
Six data protection commitments we uphold every day to maintain the trust of bika88 members across Malaysia.
All data transmitted between your device and bika88's servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide. Your data is never exposed during transmission.
Your personal information is stored on integrated servers equipped with multi-layer firewalls, strict access controls, and automatic backup systems. Only authorised staff may access your data.
You have the right to access, correct, or request deletion of your personal data at any time. bika88 fully respects every member's privacy choices and rights.
Bika88 has never and will never sell members' personal information to any third party for marketing or commercial purposes. Your data belongs to you, not to us.
We only collect data that is strictly necessary to operate the platform and provide you with the best service. No excessive or irrelevant data collection.
In the event of any security incident involving your data, bika88 is committed to notifying you within 72 hours and taking immediate corrective action.
This document outlines bika88's privacy practices and how we handle your personal information as a member of our platform.
When you register and use the bika88 platform, we collect several categories of information to ensure our services run smoothly, securely, and in compliance with applicable legal requirements.
Registration Information: When you open a bika88 account, we collect your full name, date of birth, email address, mobile number, and preferred username. This information is required to verify your identity and provide a secure account.
Identity Verification (KYC) Information: To comply with anti-money laundering regulations and verify age eligibility, we may request a copy of your ID card, passport, or other supporting documents when required.
Financial Information: Payment method details you provide, such as bank account number, bank name, and transaction information, are recorded for the purpose of processing deposits and withdrawals securely.
Platform Usage Data: We record your gaming activity, betting history, wins, losses, and game preferences. This data is used to improve the user experience and detect any suspicious activity.
Technical Data: IP address, device type, operating system, web browser used, and system log data are automatically collected for security and technical troubleshooting purposes.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Personal Data | Name, date of birth, email | Account management |
| Identity Data (KYC) | Identity card, passport | Age verification & AML |
| Financial Data | Bank details, transactions | Payment processing |
| Activity Data | Game history, betting | Service improvements |
| Technical Data | IP, device, browser | Security & Support |
Bika88 uses collected information solely for purposes related to delivering platform services and ensuring a safe, enjoyable gaming experience for every member.
Every data processing activity carried out by bika88 is based on at least one of the following valid legal bases:
Bika88 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited situations where sharing information is necessary and lawful:
All third parties that receive your data are bound by comprehensive data processing agreements and are required to meet data security standards equivalent to those of bika88.
Bika88 uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and understand how members use our services.
Essential Cookies: These cookies are required for core platform functions such as login authentication, session security, and language preferences. Without them, some platform features may not work correctly. Essential cookies cannot be disabled.
Performance Cookies: We use analytics cookies to understand how players interact with the platform, which pages are most popular, and where players encounter difficulties. All data is collected anonymously.
Functional Cookies: These cookies store your personal preferences such as language, display settings, and game preferences so you do not need to reset them every time you log in.
Protecting members' personal data is the highest priority of bika88. We implement comprehensive technical and organisational security measures to prevent unauthorised access, data loss, or disclosure.
Bika88 does not retain your personal data longer than necessary. Data retention periods depend on the type of information and the purpose for which it was collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Service provision |
| Financial transaction records | 7 years after transaction | Financial legal compliance |
| KYC Documents | 5 years after account closure | AML Requirements |
| Support communication logs | 2 years | References and complaint resolution |
| Technical log data | 90 days | Security and troubleshooting |
| Marketing data (with consent) | Until consent is withdrawn | Promotional communications |
Once the retention period ends, your data will be securely deleted or permanently anonymized in accordance with bika88's data disposal procedures.
As a bika88 member, you have comprehensive privacy rights over your personal data. bika88 is committed to helping you exercise these rights without unnecessary barriers.
As a bika88 member, you have full control over your personal data. The following rights are available to you at any time.
You have the right to request a copy of all personal data we hold about you. We will provide this information in a readable format within 30 days.
If any of your personal data is inaccurate or out of date, you have the right to request an immediate correction and we will update it without delay.
You may request deletion of your personal data when it is no longer needed, subject to applicable legal retention obligations.
You may request that we restrict the processing of your data in certain situations, such as while a dispute over data accuracy is being resolved.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider of your choice.
You have the right to object to the processing of your personal data for specific purposes, including direct marketing. Your objection will be honored immediately.
In operating a global platform, your personal data may be transferred to and stored on servers located outside Malaysia. bika88 ensures that all such transfers are protected by appropriate safeguards and comply with applicable data protection laws.
Bika88 is an online gambling platform intended exclusively for individuals aged 18 and above. We take the protection of minors extremely seriously and have a clear policy on this matter.
Bika88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We are committed to informing you of any significant changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, the bika88 privacy team is here to help.
You can reach us through the following channels:
When submitting a data-related request, please include your account username and a brief description of your request so we can assist you more efficiently. We will verify your identity before processing any data request to ensure your account's security.